Live

The agent that serves, understands and closes the order.

It's not a menu chatbot. It reads what your customer writes, listens to their voice notes, looks at their photos, and works against your real catalog: stock, daily production capacity and lead time by the hour, all configurable, plus closed days and delivery zone.

S
Sifresaonline
Good afternoon, I'd like to order a tres leches cake with passion fruit for this Wednesday15:51 βœ“βœ“
Perfect! πŸŽ‚ For the Maracumango Cake (tres leches with passion fruit), we have these options: β€’ Extra XS: €18 (4-5 servings) β€’ Small: €28 (8-10 servings) β€’ Medium: €38 (15-18 servings) β€’ Large: €48 (25-28 servings) Would you like one of these? 😊15:51 βœ“βœ“
XS cake15:52 βœ“βœ“
Choose the size of the Maracumango CakeSee options15:52 βœ“βœ“
Extra XS15:52 βœ“βœ“
Perfect! 1 Maracumango Cake πŸŽ‚ Would you like to add anything else to your order? πŸ›’
YesFinish
15:53 βœ“βœ“
Finish15:53 βœ“βœ“
πŸ›οΈ Your cart: β€’ 1x Maracumango Cake (Extra XS) πŸ“… Delivery: Wednesday, September 23rd. If that's wrong, let me know and I'll change it. To finish the order I need: πŸ‘€ Full name Β· 🚚 Delivery type (home delivery or in-store pickup)15:53 βœ“βœ“
Laura MartΓ­n, in-store pickup15:54 βœ“βœ“
πŸ’Ά Payment is in cash on pickup. βœ… Order placed successfully! πŸ“¦ Order No.: ORD-33-41027 πŸ’° Total: €18 β€’ 1x Maracumango Cake (Extra XS): €18 πŸͺ In-store pickup Β· πŸ“… Wednesday, September 23rd Β· πŸ‘€ Laura MartΓ­n15:54 βœ“βœ“

What it can do

What it already does today, live.

Understands how people actually talk

Text, voice notes and photos. If the customer says it all in one message (product, quantity, day and pickup or delivery), it catches it all at once.

Checks before it promises

Stock, the day's production capacity, closed days, minimum lead time and delivery zone with its fee and minimum order.

Charges inside the conversation

Sends the Stripe payment link inside the chat and confirms on WhatsApp. Cash too, if your business accepts it.

Knows when it's not its turn

On a custom order it saves the customer's photo and hands off to a person, briefing them with the customer's own words.

Knows your product sheet

Descriptions, allergens and dietary info come from your catalog, not a made-up answer.

Never leaves anyone without a reply

Voice, photo, or a message type it doesn't support: it always replies, and if a person is needed, it lets you know on WhatsApp.

A whole order placed, without you ever checking your phone

Product, variant, quantity, date, and delivery or pickup. Checks it and confirms with an order number.

βœ“Variants and quantities
βœ“Date with a minimum lead time
βœ“Pickup or delivery with a fee by zone
S
Sifresaonline
Hi, good afternoon16:26 βœ“βœ“
Hi! Good afternoon 😊 I'm Sami, Sifresa's assistant. I can help you browse our products, place an order or ask about deliveries. Would you like to see our catalog?16:26 βœ“βœ“
I'd like to order a cake for Friday afternoon16:27 βœ“βœ“
Perfect, I've noted the date for Friday. πŸŽ‚ Which of our cakes would you like to order? β€’ Maracumango Cake Β· β€’ ChococafΓ© Cake Β· β€’ Dulce de Leche Cake Which flavor would you like? 😊16:27 βœ“βœ“
I'd like the maracumango one16:28 βœ“βœ“
Choose the size of the Maracumango CakeSee options16:29 βœ“βœ“
Small16:30 βœ“βœ“
Perfect! 1 Maracumango Cake πŸŽ‚ Would you like to add anything else to your order? πŸ›’
YesFinish
16:30 βœ“βœ“
Finish16:31 βœ“βœ“
πŸ›οΈ Your cart: β€’ 1x Maracumango Cake (Small) Β· πŸ“… Delivery: Friday, September 25th To finish I need: πŸ‘€ Full name Β· 🚚 Delivery type16:31 βœ“βœ“
S
Sifresaonline
Hi, good afternoon14:54 βœ“βœ“
Hi! Good afternoon 😊 I'm Sami, Sifresa's assistant. Would you like to see our catalog? 🍰14:54 βœ“βœ“
0:31
14:56 βœ“βœ“
Your order so far: β€’ 1x Maracumango Cake (Small) Great! Would you like to add another product? Reply Yes to keep choosing, or No / Done to continue.14:56 βœ“βœ“
No14:57 βœ“βœ“
πŸ›οΈ Your cart: β€’ 1x Maracumango Cake (Small) Β· πŸ“… Delivery: Saturday, September 26th I just need: full name, postal code πŸ™‚14:57 βœ“βœ“
AndrΓ©s Pardo 2802014:57 βœ“βœ“
I'm sorry, that postal code is outside our delivery zone. Would you prefer to pick it up in-store?14:57 βœ“βœ“

Orders dictated by voice

The customer sends a voice note and the agent understands it and builds the order just as if it had been typed.

βœ“Customer's voice note
βœ“Written confirmation of what it understood

Orders with a photo

On a custom order it saves the reference photo and hands the case to a person, with the customer's own words.

βœ“The photo stays attached to the order
βœ“The owner gets notified on WhatsApp
S
Sifresaonline
Hi! I'd like a quote for a cake for around 40 people, dinosaur-themed, for Saturday the 26th07:21 βœ“βœ“
I've registered your custom dinosaur-themed cake order for Saturday, September 26th. You can now see the available options to choose from. 😊07:21 βœ“βœ“
Here are our options: pick the one you like mostSee options07:21 βœ“βœ“
Reference illustration of a kids' dinosaur cake07:21 βœ“βœ“
πŸ“· Got your image. I'll pass it on to the bakers and they'll factor it into your order.07:21 βœ“βœ“
Sifresa Β· teamGood morning, a cake that size would be rectangular and similar to what you sent me; it would cost €95, based on what fits on a sheet pan07:40 βœ“βœ“
You take control whenever you want

You take control whenever you want

From the panel you take the conversation and reply yourself, from the business number. When you're done, you hand it back.

βœ“Take over and hand back the conversation
βœ“You reply from the business number

Who is it for?

Bakeries and pastry shops

Cake orders with 48h notice

Made-to-order food

Orders that never get lost

Hair and beauty salons

Appointments that book themselves

Healthcare with appointments

Calendar connected to Google Calendar

Local shops with delivery

Orders with a validated delivery zone

Frequently asked questions

Not necessarily. During onboarding we look at your case: we can work with a dedicated number for the agent and coordinate it with you during setup.

Shall we look at it with your catalog?

We'll build a demo for your type of business and show it to you on WhatsApp.